Question 1

What is Cisco Packet Tracer?

Accepted Answer

Cisco Packet Tracer is a comprehensive, networking technology teaching and learning program that offers a unique combination of realistic simulation and visualization experiences, assessment and activity authoring capabilities, and opportunities for multiuser collaboration and competition. Innovative features of Packet Tracer will help students and teachers collaborate, solve problems, and learn concepts in an engaging and dynamic social environment. Some of the benefits of Packet Tracer are as follows:

Provides a realistic simulation and visualization learning environment that supplements classroom equipment, including the ability to see internal processes in real-time that are normally hidden on real devices
Enables multi-user, real-time collaboration and competition for dynamic learning
Enables authoring and localization of structured learning activities such as labs, demonstrations, quizzes, exams, and games
Empowers students to explore concepts, conduct experiments, and test their understanding of network building
Allows students and teachers to design, build, configure, and troubleshoot complex networks using virtual equipment
Supports a variety of teaching and learning opportunities such as lectures, group, and individual labs, homework, games, and competitions
Supports feature expansion through external applications using an API to enhance the functionality of Cisco Packet Tracer in areas such as curriculum and assessment delivery, games, accessibility, and interfacing with real equipment.

Question 2

How can I obtain Cisco Packet Tracer?

Accepted Answer

Cisco Packet Tracer is available free of charge to all Cisco Networking Academy® instructors, students, and alumni. Please follow these instructions to download the software from the NetAcad.com learning environment:

Log in to Cisco NetAcad.com
Select Resources > Download Packet Tracer

You can also sign up for the free “Getting Started with Cisco Packet Tracer” on SkillsForAll.com to learn how to download, install, and get started!

Question 3

What if I do not have NetAcad.com account?

Accepted Answer

The latest version of Cisco Packet Tracer requires user authentication. A NetAcad.com or a SkillsForAll.com account is required to sign in when you launch Cisco Packet Tracer.

Please ask your instructor for a NetAcad.com account or enroll for free in the “Getting Started with Cisco Packet Tracer” on SkillsForAll.com for full access to Packet Tracer.

Question 4

What&rsquo;s new in Cisco Packet Tracer 8.2?

Accepted Answer

Cisco Packet Tracer 8.2 provides you a better learning experience. It includes improvements for accessibility, security, and bug fixes for better software quality. Cisco Packet Tracer 8.2 is built upon Packet Tracer 8.0 and 8.1 and includes the following updates:

The Packet Tracer Tutored Activities (PTTA), a new type of activity that provides hints to the learner along the way if they want them. Packet Tracer Tutored Activities (PTTA) are designed to provide a more personalized and equitable learning experience.
The Enhanced Physical Mode brings you into the virtual lab for a realistic experience of cabling devices on the rack. Reinforce critical skills such as device placement (Rack & Stack), switching on device power, device port-to-port cabling (including cable choice and management), troubleshooting, and more.
A Network Controller, which is similar to real-world SDN Controllers like Cisco DNA Center and APIC-EM. You can practice a centralized network management approach using the Network Controller model. The Network Controller, managed using its Web GUI or using its APIs, gives you a centralized dashboard to view the network’s state, quickly identify & troubleshoot issues, and push configuration changes to all managed devices at once. Plus, you can access the Network Controller from real-world applications running on your computer, like a browser, Python, or Postman, to execute your own infrastructure automation scripts.

Question 5

How are Packet Tracer Tutored Activities different from Packet Tracer Activities?

Accepted Answer

The Packet Tracer Activities (.pka files) contain identical instructions for all learners. Cisco Packet Tracer Tutored Activities (.pksz files) provide each learner with dynamic hints for just the right level of support, right when you need it.

Question 6

Which version of Cisco Packet Tracer is required to open a Packet Tracer Tutored Activity (PTTA)?

Accepted Answer

To open the new Packet Tracer Tutored Activities (.pksz files) you need Cisco Packet Tracer 8.1 or higher.

Question 7

Are older versions of Cisco Packet Tracer still available?

Accepted Answer

No, previous versions are no longer supported. You are strongly encouraged to upgrade to the latest version of Cisco Packet Tracer to take advantage of new features, security improvements, and bug fixes.

Question 8

How does the "Keep me logged in" option work in Packet Tracer 8.0.1 or higher?

Accepted Answer

The “Keep me logged in” feature was designed to give you access (for 3 months) to Cisco Packet Tracer 8.0.1 or higher without needing to re-enter your credentials each time. Using the “Keep me logged in” feature is only recommended for private computers. If you are using a public or shared computer, you should NOT use the “Keep me logged in” option or you should ensure that you Logout before closing Cisco Packet Tracer to prevent other users of the computer gaining access using your credentials.

Question 9

Can I use activities created in a prior Packet Tracer version with Packet Tracer 8.2?

Accepted Answer

Yes. Packet Tracer 8.2 fully supports activities authored in Packet Tracer 7.3.0 and above. If you encounter a warning message, the activity was authored using a previous version of Packet Tracer and not all features may work.

Question 10

an I use a new activity created in Packet Tracer 8.2 with a prior version of Packet Tracer?

Accepted Answer

Packet Tracer Activities (.pka files) authored or saved with Packet Tracer 8.2 can only be used with version 8.2 of the software or higher. Prior Packet Tracer versions cannot load Packet Tracer 8.2 data files; they will display an incompatibility message.

Question 11

What if students download and use Packet Tracer 8.2 but their instructor is using a prior version?

Accepted Answer

Please note that if a student using Packet Tracer 8.2 creates a new activity, or saves an activity originally created in a prior version of Packet Tracer, it will not open correctly in an older version of Packet Tracer. If the student submits the activity to an instructor who is using an older version of Packet Tracer, it will display an error message. The instructor will need to upgrade to Packet Tracer 8.2 to open the file, or the student will need to redo their work in the older version of Packet Tracer. To prevent this from occurring, please ensure that students use the same version of Packet Tracer for homework assignments that are being used by the instructor and in the classroom lab. We strongly recommend all students and instructors to upgrade to the latest version of Cisco Packet Tracer.

Question 12

Can students and instructors install Cisco Packet Tracer on their home computers or personal laptops?

Accepted Answer

Yes. Cisco Packet Tracer can be freely distributed to any Networking Academy instructor, student, or alumni. This enables students to use Cisco Packet Tracer on any computer outside of class for homework, practice, and exploratory learning.

Question 13

On what platforms can I install and run Cisco Packet Tracer 8.2?

Accepted Answer

Cisco Packet Tracer 8.2 is compatible with the following platforms: Microsoft Windows 8.1, 10, 11 (32 bit and 64bit), Ubuntu 20.04 LTS (64bit) and macOS 10.14 or newer (64 bit).

Question 14

What are the system requirements for Cisco Packet Tracer 8.2?

Accepted Answer

To successfully install and run Cisco Packet Tracer 8.2, the following system requirements must be met:

Cisco Packet Tracer 8.2 (64 bit):

Computer with one of the following operating systems: Microsoft Windows 8.1, 10, 11 (64bit), Ubuntu 20.04 LTS (64bit) or macOS 10.14 or newer.
amd64(x86-64) CPU
4GB of free RAM
1.4 GB of free disk space

Cisco Packet Tracer 8.2 (32 bit):

Computer with one of the following operating systems: Microsoft Windows 8.1, 10 (32bit)
x86 compatible CPU
2GB of free RAM
1.4 GB of free disk space

Question 15

ow do I install Cisco Packet Tracer 8.2 on Ubuntu Linux?

Accepted Answer

Run the command "sudo apt-get install " and follow the instructions shown on your screen.
(Note that using "sudo dpkg -i " will not install the dependencies needed).

Question 16

What protocols can be modeled using Packet Tracer?

Accepted Answer

Cisco Packet Tracer Supported Protocols

Application Layer: FTP , SMTP, POP3, HTTP, TFTP, Telnet, SSH, DNS, DHCP, NTP, SNMP, AAA, ISR, VOIP, MQTT, SCCP config and calls ISR command support, Call Manager Express

Transport layer: TCP and UDP, TCP Nagle Algorithm & IP Fragmentation, RTP

Network layer: BGP, IPv4, ICMP, ARP, IPv6, ICMPv6, IPSec, RIPv1/v2/ng, Multi-Area OSPF, OSPFv3, EIGRP, EIGRPv6, Static Routing, Route Redistribution, Multilayer Switching, L3 QoS, NAT, CBAC, Zone-based policy firewall, and Intrusion Protection System on the ISR, GRE VPN, IPSec VPN, HSRP, CEF, SPAN/RSPAN, L2NAT, PTP, REP, LLDP

Network Access/Interface layer: Ethernet (802.3), 802.11, HDLC, Frame Relay, PPP, PPPoE, STP, RSTP, VTP, DTP, CDP, 802.1q, PAgP, L2 QoS, SLARP, Simple WEP, WPA, EAP, VLANs, CSMA/CD, EtherChannel, DSL, 3/4 G network support

Question 17

Does Packet Tracer support all the features found in Cisco devices?

Accepted Answer

No. The program supports a subset of the features from Cisco devices. Packet Tracer uses simplified models of networking protocols and Cisco IOS; you should always compare your results to those obtained from real equipment. Practice on Packet Tracer is not a replacement of practice on real equipment.

Question 18

What can I create using the Activity Wizard?

Accepted Answer

The Activity Wizard allows users to set up scenarios using text, basic network topologies, and predefined packets. Users can create customized network scenarios and add instructional text. The Activity Wizard also includes grading and feedback capabilities that can be used to create an unlimited number of guided and exploratory learning experiences that provide immediate feedback to users. These activities can also be saved and shared with others in the NetAcad community.

Question 19

Why can&rsquo;t I set up a wireless connection to another copy of Packet Tracer using the multiuser functionality?

Accepted Answer

Wireless connectivity uses a distance parameter set within each instance of Packet Tracer to establish connectivity. In a multiuser connection, the distance parameter cannot be specified, so a wireless connection is not possible.

Question 20

How can I report bugs in the Cisco Packet Tracer activities?

Accepted Answer

Please report bugs and errors pertaining to Cisco Packet Tracer Activities to the Global Support Desk. To access the Support Desk, log in to Cisco NetAcad.com and click Help at the top of the page, then select NetAcad Support.

Question 21

How can I report bugs in the Cisco Packet Tracer application?

Accepted Answer

Please report bugs and errors pertaining to Cisco Packet Tracer software operation issues by clicking on the Help menu in Cisco Packet Tracer and then select “Report an Issue”. You will be taken to the development team’s bug tracking software. Please fill out the forms completely to give us the best chance to verify and fix the issue. If you are reporting an error in a Packet Tracer Activity, please report through the NetAcad.com Global Support Desk instead.

Question 22

Where can I discuss using Cisco Packet Tracer in the classroom, ask other instructors for ideas and feedback, or share Cisco Packet Tracer activities that I have developed?

Accepted Answer

To collaborate with other instructors, join the Cisco Packet Tracer Community discussion. To access the communities, log in to Cisco NetAcad.com and click Help at the top of the page, then select Community Forums. This will open the Networking Academy community page where you can join the Cisco Packet Tracer community.

Question 23

Which version of Cisco Packet Tracer should I use for CCNA 7.02?

Accepted Answer

For CCNA 7.0.2, Cisco Packet Tracer 8.0.1 64-bit is the minimum version for new activities and new PTSA to work properly. Due to the extensive set of graphics included, the Exploration scenarios activities may experience performance issues in Cisco Packet Tracer 32-bit version.

Question 24

Can I install multiple Cisco Packet Tracer versions simultaneously?

Accepted Answer

You may have multiple Cisco Packet Tracer versions installed simultaneously for Windows and macOS, but PTSAs will launch, by default, using the latest installed version of Cisco Packet Tracer.

Question 25

Cisco Packet Tracer is running slowly on my device. What can I do to improve performance?

Accepted Answer

The minimum system requirements allow for the basic use of Cisco Packet Tracer in creating small to medium-size networks. It is recommended that you use a faster machine with more memory to create large networks. You can turn off the Sound and Animation options to increase performance. Some screen reader software may cause a slowdown in performance, which is due to the extra processing required to query Cisco Packet Tracer for screen reader information.

Question 26

Some text in the Cisco Packet Tracer application is cut off or not correctly displayed. Can I adjust the font settings?

Accepted Answer

The font sizes in the Packet Tracer application can be configured from the Preferences → Fonts tab. You may set the entire application scale to fit your needs, and optionally adjust text sizes of various dialogs.

Question 27

Why do I see two Cisco Packet Tracer processes in my Task Manager (or equivalent tool)?

Accepted Answer

Since version 8.1, Cisco Packet Tracer will start two processes for the application: the main process, plus an accessory process (lower memory usage) to aid the main process where applicable.

Question 28

Where is the "Reset Activity" functionality gone to in Cisco Packet Tracer 8.1 or higher?

Accepted Answer

Since Cisco Packet Tracer 8.1 the “Reset Activity” is in the File Menu.

Question 29

Can instructors create or edit the new Packet Tracer Tutored Activity (PTTA)?

Accepted Answer

No. Currently, only Cisco can create or edit PTTA activities.

Question 30

When I log into Packet Tracer with my Netacad.com account, I receive an error "Sorry, we can't find a NetAcad account associated with this Cisco account."  How can I resolve?

Accepted Answer

There can be two possible causes why this error can occur:

This may happen if you have registered on NetAcad.com but have not enrolled into a course. Please enroll into any of the available courses and you should be able to log in.
There may be a mismatch between your email addresses between NetAcad.com and Cisco login. Please contact the support desk to resolve this issue.

Question 31

In Packet Tracer Physical Mode, how can I move a misplaced cable back to the pegboard of a Wiring Closet?

Accepted Answer

You must place the mouse cursor over a connector of the cable, press and hold down the left mouse button, then move the mouse to an available pegboard cable slot while still holding down the left mouse button. When the pegboard cable slot becomes highlighted you can release the left mouse button and the cable will move back to the pegboard.

Question 32

Which Cisco Packet Tracer course should I take first if I am new to Packet Tracer?

Accepted Answer

The “Getting Started with Cisco Packet Tracer” course (2 hours) is a quick on-ramp course for those who are new to Packet Tracer. This course is designed to familiarize you with the Cisco Packet Tracer simulation and visualization environment, and it showcases recent features and the latest user interface. You should complete this course before starting other Cisco Networking Academy and Skills for All courses that include Packet Tracer activities.

Question 33

Which course is recommended if I want to start practicing networking skills with Cisco Packet Tracer?

Accepted Answer

The “Exploring Networking with Cisco Packet Tracer” course (3 hours) is what you need. You will get valuable tips to practice networking skills using Cisco Packet Tracer. You will learn how to connect and configure devices in a small office network, see how packets travel across a network using simulation mode, and explore how a network controller can be used to manage and configure a network. This course is designed for learners who have previously completed the “ Getting Started with Cisco Packet Tracer” course.

Question 34

Which course is recommended if I want to start practicing IoT (Internet of Things) skills with Cisco Packet Tracer?

Accepted Answer

The “Exploring IoT with Cisco Packet Tracer” course (3 hours) is what you need. You will become familiar with IoT devices available on Cisco Packet Tracer, you will learn how to connect and monitor devices in a smart home network and how to modify environmental controls that may affect IoT devices. You will even learn how to create your own IoT device. This course is designed for learners who have previously completed the “Getting Started with Cisco Packet Tracer” course.

Question 35

I&rsquo;m an advanced Cisco Packet Tracer user. What learning resources are available to me?

Accepted Answer

To learn more about the many Cisco Packet Tracer features, you can access the Help files (from the Packet Tracer menu) that contain comprehensive documentation on almost all the features in Packet Tracer. Plus, find the Tutorials here to learn about additional features you may be interested in. You can also join the (instructor) Cisco Packet Tracer Community where you can interact with other Packet Tracer experts.

Question 36

Is there an End-of-Life date announced for the Introduction to Packet Tracer course on NetAcad.com?

Accepted Answer

Yes. The English and Ukrainian versions of Introduction to Packet Tracer course reaches End-of-Life (EOL) with last class start date of July 31, 2022. You may continue to use the existing Introduction to Packet Tracer course on NetAcad.com until then.

Educators may start taking advantage of the Instructor-Guided Learner Experience on Skills for All to enroll learners to the most updated Cisco Packet Tracer courses now available on SkillsForAll.com. Find the courses at https://skillsforall.com/topics/cisco-packet-tracer. Learners may access SkillsForAll.com using their NetAcad.com credentials.

Question 37

Is the Introduction to Packet Tracer (NetAcad.com) course still available for self-placed learners?

Accepted Answer

No, for the best learning experience, new self-placed learners will be redirected to the updated Cisco Packet Tracer courses on SkillsForAll.com.

Question 38

Should a learner who has already taken Introduction to Packet Tracer on NetAcad.com take the three new Packet Tracer courses available on SkillsForAll.com?

Accepted Answer

Yes, learners should take the opportunity to enroll to the new Cisco Packet Tracer Courses to explore the latest Packet Tracer interface, see the most recent features (such as the Network Controller and the Enhanced Physical Mode), and explore the new Packet Tracer Tutored Activities (PTTA).

Question 39

How can I earn the &ldquo;Introduction to Packet Tracer&rdquo; badge?

Accepted Answer

You must pass the Introduction to Packet Tracer Exam available on SkillsForAll.com. This assessment covers the core concepts and skills presented in the following three courses: “Getting Started with Cisco Packet Tracer”, “Exploring Networking with Cisco Packet Tracer”, and “Exploring IoT with Cisco Packet Tracer”.

If you are already enrolled in the "Introduction to Packet Tracer" course on NetAcad.com, you will be able to obtain the badge by passing the final assessment of the course.

Question 40

Why does my command line use text to speech or voiceover that speaks the output on my Mac?

Accepted Answer

For accessibility requirements and limitations of the command line with screen readers, a text to speech synthesizer has been added to the command line to speak the output by default. You may disable this behavior in Preferences and Select the checkbox “Disable CLI Text to Speech” option.

Question 41

Why are my tabs in my device configurations not showing up?

Accepted Answer

Your Packet Tracer preferences may have been corrupted. You can fix this issue by going into Preferences -> Show/Hide tab and uncheck any item that are hiding the tabs you want. If you are unable to access this tab, you can manually reset your preferences to the default. To do this, you must delete PT.conf file from Windows: "C:\Users\....\Cisco Packet Tracer 8.2.0", macOS: "~/Cisco Packet Tracer 8.2.0" and Linux: "~/pt" and restart Packet Tracer. If you changed default name during installation, replace “Cisco Packet Tracer 8.2.0” with the name that you used.

Question 42

My PTSA exam is not starting, and my PT Exam Player is disabled, how do I fix this?

Accepted Answer

Your Packet Tracer preferences may have been corrupted. To fix this, you must delete PT.conf file from Windows: "C:\Users\.....\Cisco Packet Tracer 8.2.0", macOS: "~/Cisco Packet Tracer 8.2.0" and Linux: "~/pt" and restart Packet Tracer. If you changed default name during installation, replace “Cisco Packet Tracer 8.2.0” with the name that you used.

Question 43

Why do my dialogs have a blank black window and as a result I cannot use Cisco Packet Tracer?

Accepted Answer

Please check that you meet the minimum system requirements. This usually results in users using Windows 7 or 8 (not 8.1) which are unsupported. You may also have an outdated graphics driver installed which may also cause this issue.

Question 44

When I attempt to use certain functionality with a PKA file, a message says the functionality is locked and I cannot use it?

Accepted Answer

Locked functionality is by design of the PKA author. The author has designed the activity to require you to not use that particular functionality to achieve the learning objectives.

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Cisco Packet Tracer
常见问题解答

Cisco Packet Tracer 是什么？

Packet Tracer 有哪些优点？

如何获取 Cisco Packet Tracer？

Cisco Packet Tracer 8.2 有哪些新功能？

Cisco Packet Tracer 8.2 可在哪些平台上安装和运行？

Cisco Packet Tracer 8.2 的系统要求是什么？

如果没有思科网络技术学院账户，该怎么办？

旧版 Cisco Packet Tracer 是否仍可使用？

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Cisco Packet Tracer 常见问题解答